At prift.store, your satisfaction is our priority. If you're not happy with your purchase, we offer a straightforward refund and return policy to make things right.
Eligibility for Refunds
You can request a refund if:
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You received a defective, damaged, or wrong product
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Your item was not delivered (based on tracking information)
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You requested a cancellation before the order shipped
Refunds must be requested within 7 days of receiving your order.
Non-Refundable Items
Some items may not be eligible for refunds:
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Opened/used items (unless defective)
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Items damaged due to misuse
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Clearance or sale items
How to Request a Refund
To request a refund:
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Email us at prift.storee@gmail.com
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Provide order number, description of issue, and photo evidence (if applicable)
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Our team will verify and respond within 1–3 business days
Refund Process
Once your request is approved:
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Refunds will be issued to your original payment method
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Processing time: 5–7 business days (depending on your bank or provider)